Because communication connects people.
Since 1975, we’ve worked to empower Deaf and hearing people so that they succeed, together.
What can we do for you?
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Connect Direct can support your organization’s efforts to create a successful call center program within your Customer Service Department to effectively provide customer service in ASL to your deaf customers.
Featured News
Communication Service for the Deaf Launches New ASL Accessible COVID-19 Hotline in Austin, Texas
Free Hotline Connects Minnesota Deaf Community Seeking COVID-19 Information, Such As Testing and Vaccine Locations, with Agents Who Are Fluent in American Sign Language
Communication Service for the Deaf Launches New ASL Accessible COVID-19 Hotline in Minnesota
Free Hotline Connects Minnesota Deaf Community Seeking COVID-19 Information, Such As Testing and Vaccine Locations, with Agents Who Are Fluent in American Sign Language
CSD Named to Fast Company’s World’s Most Innovative Companies 2022
Written By______World's Most Innovative Companies Communication Service for the...
SXSW 2022: Deaf Entrepreneurs: Stories That Change Perception
Chris and Rosa Lee will give the presentation “Deaf Entrepreneurs: Stories that Change Perception,” an inside look at CSD Social Venture Fund (SVF), the world’s first and only venture fund dedicated to investing in the expansion of Deaf owned and #DeafLed businesses.
2022 Capacity Building Grantees
The CSD Unites Community Foundation is pleased to announce its latest cohort of COVID-19 Resiliency Efforts microgrant awardees. These six Deaf-led organizations have long histories of supporting their communities, and have been working particularly hard to provide additional, crucial supports in the face of the COVID-19 pandemic.
Communication Service for the Deaf Appoints New Board Chair to its Board of Directors
CSD is proud to announce the election of a new Board Chair, Rogelio Fernández Mota, who succeeds Danny Lacey, who served as Board Chair since 2016.
The Free Disaster Distress Helpline Videophone for ASL Users
Content Warning: Natural DisastersWritten ByLeila Eltouny Signed ByArlene...
CSD Wins 2021 FCC Award for Advancements in Accessibility
CSD’s COVID-19 Hotline, Powered by Connect Direct was Recognized Alongside Apple-iOS 14 and Accessible Pharmacy Services for the Blind.
Deaf Businesses Holiday Gift Guide 2021
Written By______Support Deaf-Owned Businesses The holiday season is upon us...
Let’s Make Ripples With Dripple
Written By Brianna Keogh ______Introducing a new way to connect Deaf freelancers with Deaf small...
Communication Service for the Deaf names Rosa Lee Timm Division President of the CSD Social Venture Fund
Communication Service for the Deaf is proud to announce that our Chief Marketing Officer, and longtime leader in the Deaf community, Rosa Lee Timm is the new Division President for CSD’s Social Venture Fund.
CSD Unites Community Foundation Seeking New Partners to Support Multiply Marginalized Deaf Communities
The CSD Unites Community Foundation is seeking foundation leaders to collaborate with on efforts to strengthen and support deaf communities across the country.
Communication Service for the Deaf Welcomes Two New Board Members
CSD is proud to announce the appointment of two new board members, Dr. Mei Kennedy and Melissa “echo” Greenlee.
Chris Soukup Receives Award for Humanitarian Efforts
This award recognizes leaders for their outstanding achievements promoting accessibility and contributing to the success of the Deaf and hard-of-hearing community.
Beyond the ADA: Reflections of the Past and Visions for the Future
To honor the anniversary of the ADA, we’ve put together a panel of experts who will cover the importance of access and inclusion for deaf and hard-of-hearing people across all parts of society, including employment, interpersonal communication, customer service, health, and education.
Our Services
Deaf & Hard of Hearing Community
Empower your Students
Teaching your Deaf students about personal finance? Use our free Toolkits to prepare for class instruction!
Build your Business
Expand your business with CSD SVF. We have the resources you need to grow to the next level!
Join our Team
We’re always looking for fun and talented people to join our community.
Businesses & Organizations
Hire Deaf and Hard of Hearing Employees
Use our free eGuides to help create an inclusive and communication-friendly environment where everyone thrives.
Enhance your Students’ Experiences
Download our free, deaf-friendly Teacher Toolkits, and start using them in your classroom right away.
Improve your Customer Service Experience
93% of deaf customers agree: we want customer service in ASL. Does your business offer this service, or are you leaving an $86B market untapped?
ASL Now COVID-19 Hotline
Get clear, accessible information about COVID-19. Call our hotline to get your questions answered in ASL. Check out the free resource center.
Strong Bidders, Strong Communities
Unites Community Foundation is hosting a virtual auction from July 11 to 17, 2022. Registration starts on July 5. Learn more about UCF and the virtual auction.
CSD is a constellation of companies that provide products, programs, and services that are designed to create opportunities for deaf people to succeed.
We believe that success, however one chooses to define it, fosters change in public perception about who deaf people are and what they are capable of contributing to society. We also believe that disability is diversity and that deaf identities should be valued and celebrated as a condition of being that adds color and texture to our world.
Chris Soukup, CEO of CSD
