Because communication connects people.
Since 1975, we’ve worked to empower Deaf and hearing people so that they succeed, together.
What can we do for you?
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Connect Direct can support your organization’s efforts to create a successful call center program within your Customer Service Department to effectively provide customer service in ASL to your deaf customers.
Featured News
CSD is part of the Valuable 500 Directory!
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Understanding the Unique Experiences of Deaf and Hard of Hearing Consumers
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Advice for Future Black Deaf Entrepreneurs
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Organization Spotlight: Austin Deaf Club
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Celebrating Black Deaf Businesses
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Book Recommendations by Team CSD
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A Step Toward Accessibility — The Communications, Video, and Technology Accessibility Act (CVTA) Bill
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FCC Petition: Direct Video Calling
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Organization Spotlight: TDI
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Exploring the Rich Heritage of Deaf People
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CSD Learns Launches ASL Guide On ABLE Accounts With ABLE today, NAST, and Wells Fargo
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3 Ways to Make Customer Service More Accessible for Deaf Consumers
Inaccessible Customer Service Deaf, DeafBlind, DeafDisabled, hard-of-hearing, and...
ASL Now Launches New Mobile App
https://www.youtube.com/watch?v=vPPzh6GDfH4 Connect Direct Launches ASL Now Mobile App – the...
CSD Names Jessica Kennedy President of the New Health Division
CSD is proud to announce the addition of Shireen Hafeez to its Board of Directors, which strategizes ways to support the Deaf community.
Michael McLaurin Joins CSD’s Board of Directors
CSD is proud to announce the addition of Shireen Hafeez to its Board of Directors, which strategizes ways to support the Deaf community.
Our Services
Deaf & Hard of Hearing Community
Empower your Students
Teaching your Deaf students about personal finance? Use our free Toolkits to prepare for class instruction!
Build your Business
Expand your business with CSD SVF. We have the resources you need to grow to the next level!
Join our Team
We’re always looking for fun and talented people to join our community.
Businesses & Organizations
Hire Deaf and Hard of Hearing Employees
Use our free eGuides to help create an inclusive and communication-friendly environment where everyone thrives.
Enhance your Students’ Experiences
Download our free, deaf-friendly Toolkits, and start using them in your classroom right away.
Improve your Customer Service Experience
93% of deaf customers agree: we want customer service in ASL. Does your business offer this service, or are you leaving an $86B market untapped?
CSD is a constellation of companies that provide products, programs, and services that are designed to create opportunities for deaf people to succeed.
We believe that success, however one chooses to define it, fosters change in public perception about who deaf people are and what they are capable of contributing to society. We also believe that disability is diversity and that deaf identities should be valued and celebrated as a condition of being that adds color and texture to our world.
Chris Soukup, CEO of CSD
