Jobs at CSD Contact Centers
It’s not just a call center job, it’s a calling.
Communication Assistants transcribe spoken messages to text, and text to spoken words during real-time conversations.
Captioning Assistants repeat what they hear to provide real-time text for customers that have trouble hearing, but prefer to use their voice.
We offer a fun, family-oriented and flexible job with low stress, no sales quotas, and room to grow. Plus, competitive pay and benefits, and an opportunity to work from home after training and meeting qualifications!
See what our employees have to say about #TeamCSD.
“One of the great perks of this job is the flexibility in scheduling.”
“CSD allows me to be a better father.”
“At the end of the day, I leave with a sense of accomplishment”
Ready to answer the call and start your new job? Apply today!
TRS Team Lead, Location: Syracuse
CapTel Team Lead (SC), Location: Columbia
Communication Assistant (OH), Location: Moraine
Captioning Assistant (OH), Location: Moraine
Captioning Assistant (TX), Location: Lubbock
Communication Assistant (TX), Location: Lubbock
Spanish Bilingual Communication Assistant (TX), Location: Lubbock
Spanish Bilingual Communication Assistant (NY), Location: Syracuse
Communication Assistant (NY), Location: Syracuse
Captioning Assistant (NY), Location: Syracuse
Captioning Assistant (SC), Location: Columbia
CapTel Team Lead, Location: Syracuse
- Flexible schedules
- Eligibility for salary increases twice a year
- Free time between calls to read, study, or whatever you like.**
- Paid Time Off (Earn PTO for every hour you work — the more you work, the more PTO you earn!)
- Overtime availability, paid at time and a half for every hour worked over 40 in one work week** unless otherwise required by state law
- Comprehensive benefits package including health insurance, dental insurance, vision insurance, life insurance, short term disability, Employee Assistance Program, 403(b) retirement plan**. New hires must satisfy an initial 90 day measurement period to determine benefits eligibility
- Shared workstations to work wherever you like in the Center, including options to sit or stand at your workstation
- No quotas or sales responsibilities
- Charitable giving and participation opportunities to support deaf-related and local organizations
**Some restrictions apply