COMCAST COVID-19 RESPONSE

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Comcast Extends Program that Offers Free Access to WIFI and Internet Service to Support Families and Students 

As the impact of the pandemic began to spread across the country earlier this year, Comcast announced a 60-day plan that would help keep Americans connected to the Internet during these unprecedented times. This relief plan included free Wi-Fi, cancellation of late fees, free educational content and more.  

Over the past 60 days, new concerns and problems have impacted our communities as a result of the pandemic. Because of this, Comcast has revisited and updated their commitment to support the community during these uncertain times.

Get connected to the internet through Comcast – for free in public spaces or at home for new customers and students!  

We’ve outlined the updates to these commitments below. If you have questions about any of these services, please reach out to Comcast through ASL Now for customer service directly in American Sign Language. 

Extending 60-Days of Free Internet Service to New Internet Essentials Customers 

School districts across the country are already announcing plans for when school starts again in the fall. To help provide additional support to students and families, Comcast will continue to provide 60 days of free Internet service to new, eligible Internet Essentials customers through the end of this year. In addition, Comcast will continue to waive, through the end of the year, the requirement that customers not have a past due balance with Comcast to qualify for the free offer. Learn more here.    

Extending Free Public WIFI Access to Everyone for the Remainder of 2020

To continue to help keep people connected as the country prepares to reopen, Comcast is extending free access to the 1.5 million public Xfinity WiFi hotspots to anyone who needs them, including non-customers, through the end of 2020. Learn more here.      

Extending XFinity Offering to Help University Students Stay Connected as they Prepare for the Upcoming School Year

Comcast is continuing to help college students stay connected to the Internet over the Summer and through the Fall back-to-school rush by extending an Xfinity Internet offering that provides $150 Visa prepaid card to students who sign up for service by September 30; more than enough to pay for two months of Internet service. Learn more here.  

Want to learn more about these services?

Need help setting up an account or have questions? Sign up for services or get answers to your questions by calling Comcast with ASL Now today. You can also connect through VP at (512) 434-0999.

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