Public Policy

  • Public Policy
    Small Business Admin Building

    Policy Issue: SBA | 8(a) Deaf People are Denied Support to Start Businesses

    - by David Bahar

    Did you know that the small business administration, under their SBA 8(a) program, provides help to small businesses owned by women, veterans, and socially or economically disadvantaged individuals?

    Benefits such as classes on how to start a business, how to file for taxes, how to manage employees, and how to write a business plan and secure loans are all provided.

    The 8(a) program also helps small business owners compete to win contracts with the Federal Government. But under current 8(a) regulations, businesses owned by people with disabilities do not get to participate or reap the benefits of this important program.

    To contact the SBA and ask that businesses owned by people with disabilities be allowed to benefit from the SBA 8(a) program, contact the SBA Office of Policy, Planning and Liaison at SBA’s Office of Policy, Planning, and Liaison. To learn more about the 8(a) program, visit this SBA webpage: SBA Business Development.

  • Public Policy

    Telecommunications for the Deaf Updates

    - by David Bahar

    The biennial conference of Telecommunications for the Deaf and Hard of Hearing, Inc. (TDI) took place August 19–22.

    Fortunately, unlike the 2013 conference, this year’s did not take place during a government shutdown, enabling a large Federal Communications Commission (FCC) presence that translated into multiple workshops detailing disability access rule-making currently underway at the FCC.

    FCC Chairman Tom Wheeler gave the keynote address on the first day of the conference, revealing that the FCC has created a new name for the staid-sounding Video Access Technology Reference Platform: Accessible Communications for Everyone (ACE). ACE, for the uninitiated, is essentially an open source video endpoint that works on Mac, Windows, Android and iOS. Along with the name change, a significant announcement was made through playback of a video of New York City Mayor Bill de Blasio stating the City of New York’s intention to implement ACE. While light on details, the announcement was welcome; widespread adoption of ACE should have positive far-reaching benefits for deaf and hard of hearing communities across the U.S.

    I was able to attend a workshop that focused on the headway being made in captioning quality on television, as well as one where representatives of all six video relay service (VRS) providers gave updates on their progress in achieving functional equivalency. Separately from the workshops, there were two FCC-led town hall sessions: one with a panel of FCC staff discussing the development of their various rulemaking processes implementing Title I of the 21st Century Communications and Video Accessibility Act (CVAA), and one with a smaller FCC panel discussing their progress on implementing Title II of the CVAA.

    Finally, Eve Hill of the Department of Justice (DOJ) gave a presentation outlining the progress the DOJ has made with respect to disability access in the 25 years since the passage of the Americans with Disabilities Act (ADA). Significant progress has been made, and most were touched upon during Ms. Hill’s presentation. However, I noted a glaring omission in the list of issues Ms. Hill touched upon: access to 911 services. This is an area that has—very unfortunately—seen serious regression since 1990.

    Indeed, in 1990 when the ADA was passed, public safety answering points (PSAPs) were required to directly receive TTY calls without relying on relay services. In fact, Title II of the ADA prohibits PSAPs from relying on relay services, but with the decline in TTY usage and the proliferation of newer forms of relay service (such as VRS and IP relay), TTYs have, in large part, gone out of vogue. This has left a large swath of deaf and hard of hearing people with only one way to access 911 that clashes with the ADA mandate: indirectly, through relay services.

    The Emergency Access Advisory Committee (EAAC), the formation of which was required by Congress in the CVAA, ultimately stated that ideal communications with 911 eliminates third parties sitting between 911 callers and PSAPs, by providing direct connection of callers to PSAPs. For those who are Deaf and are fluent in ASL, EAAC found that the ideal connection was through a direct video and text link to an ASL-fluent dispatcher.

    The conference was very educational, and it is gratifying to see so much progress being made in raising the bar with accessibility. But, I would have liked to hear more about what is being done today to address the 911 problem. This needs to be a priority, but unfortunately at present the DOJ is taking a position – more or less – of “no comment”, despite the requirements of the ADA and the recommendations of the EAAC. Until headway can be made with the DOJ, CSD will publicly advocate for direct video access to PSAPs, in line with the recommendations made by the EAAC.

  • CSD
    An older man in a hat with copy that reads

    Ensuring Communication Access For The Deaf And Hard Of Hearing

    - by David Bahar

    By David Bahar

    A New York Daily News article [1] revealed continuing problems in the New York Police Department with respect to the accommodations it provides to the deaf and hard-of-hearing. As a public entity, the NYPD has obligations under the Americans with Disabilities Act to provide qualified individuals with a disability with effective communication. For deaf and hard-of-hearing individuals that use American Sign Language, the definition of effective communication can include a sign language interpreter.

    However, for both Diana Williams and Robert Rapa, sign language interpreters were not provided during their initial encounters with the police, or during their time at the police station. Surprisingly, the officer arresting Diana went so far as to indicate on the arrest report that an interpreter was not needed, and that she did not have a disability.

    (more…)