Articles about Press Release

Comcast’s COVID-19 Response

Comcast’s COVID-19 Response

On the heels of offering new, low-income Internet Essentials
customers two months of free internet and raising the speed of that program’s service to 25/3 Mbps,
Comcast today announced additional steps to help ensure people stay connected to the internet as more
schools suspend classes and companies encourage employees to work from home due to the Coronavirus.

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Comcast Now Offers Customer Service In ASL

Comcast Now Offers Customer Service In ASL

Today, on International Day of Disabled Persons, Comcast and Connect Direct launched ASL Now, a customer service support via American Sign Language for Internet Essentials, Xfinity Internet, and general Xfinity billing questions. Connect Direct as an ASL call center program that is engined by the Communication Service for the Deaf (CSD). Through ASL Now, Internet Essentials and Xfinity customers with hearing loss can now connect with customer service agents in their native language, ASL – the fourth most-studied language in the United States.

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Deaf Children: Locked Out of Language

Deaf Children: Locked Out of Language

It’s estimated that 80% of the roughly 32 million deaf children around the world lack access to education altogether… even among those who do have educational opportunities, only 2% of deaf children receive their education in sign language..

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Deaf & Unemployed: Taking Back Control

Deaf & Unemployed: Taking Back Control

In Maryland alone, there are more than 75 deaf-owned businesses. Kelby Brick, director of the Governor’s Office of the Deaf and Hard of Hearing, says this deaf ecosystem is growing rapidly… Deaf businesses are popping up nationwide, too.

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Growing Deaf-Owned Businesses

Growing Deaf-Owned Businesses

DHH Entrepreneurs are getting the financial backing they need to grow their deaf businesses. In the US, approximately one million people over age 5 is functionally deaf, and 70% of adults in the deaf community are jobless or underemployed.

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