Watch these videos in ASL to learn more about how Google partnered with Connect Direct to provide customer service in American Sign Language.
ASL Videos: Connect Direct and Google’s Partnership
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Articles about Communication Solutions
Comcast Extends Their COVID-19 Response
As the impact of the pandemic began to spread across the country earlier this year, Comcast announced a 60-day plan that would help keep Americans connected to the Internet during these unprecedented times. This relief plan included free Wi-Fi, cancellation of late fees, free educational content and more.
Over the past 60 days, new concerns and problems have impacted our communities as a result of the pandemic. Because of this, Comcast has revisited and updated their commitment to support the community during these uncertain times.
ASL Now and Comcast’s Partnership: In ASL
Watch these videos in ASL to learn more about how Comcast partnered with Connect Direct to provide customer service in American Sign Language.
Deaf Agents Providing COVID-19 Information via ASL
In order to help spread information and curb misinformation, a team of deaf agents fluent in ASL have been trained to provide information about coronavirus.
The Forgotten Victims of the Pandemic: The Deaf Community
Like most people around the world, the coronavirus pandemic has changed Nanette Harmon’s life. But there’s one difference. While all her other senses are alert to the rapid changes around her, she cannot hear — and so misses out on important news and updates about the crisis.
Deaf Fire Alarms Save Lives: Connect Direct and the American Red Cross
Connect Direct and the American Red Cross work to provide fire alarms for the deaf community by providing customer support in ASL.
Google Announces Partnership With ASL Now
Connect Direct, a subsidiary of Communication Service for the Deaf announced a new partnership with Google Accessibility that provides the deaf and hard of hearing community with Google customer support in American Sign Language.
Comcast Announces Partnership With ASL Now
Comcast and Connect Direct, a subsidiary of Communication Service for the Deaf, today launched customer service support via ASL for Internet Essentials, Xfinity Internet, and general Xfinity billing questions, called ASL Now.
Connect Direct: Introducing ASL Now!
The ASL Now option means that deaf people can communicate with a CSD customer service representative directly in ASL! Our customer service staff is made up entirely of deaf employees who are fluent in ASL, and are ready to take your calls.