2014
-#WhoWillAnswer campaign launched by CSD National Programs to create a 24/7 Domestic Violence Hotline for the deaf and hard of hearing. CSD initiates Project Access in Shanghai, China.
2013
-Vineya, the first online marketplace for onsite or remote sign language interpreters is launched.
2012
-CSD relocates to Austin, Texas and implements Technology+Design Studio to innovate next-generation solutions for the deaf community.
2011
-CSD launches services nationwide in New Zealand to provide TRS, CapTel, VRS, VRI and equipment distribution services.
2010
-US Dept. of Commerce- National Telecommunication and Information Administration (NTIA) awards CSD with a $14.9 million contract for nationwide broadband and equipment deployment. CSD accomplishes this through Direct Services.
2009
-CSD awarded $1.1 million FCC grant to implement national awareness campaign about the country’s transition to digital television (DTV).
2006
-CSD spins off VRS program with support of new investors to be known as CSDVRS (later rebranded as ZVRS).
2004
-CSD and America Online (AOL) join forces to provide deaf-friendly customer support to AOL members. CSD awarded Global Call Center of the Year award by International Customer Management Institute (ICMI).
2002
-CSD offers an inter-operable VRS platform, compliant with existing FCC standards. Through this effort, the first direct service contact center is established for customer service calls
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