Archive for June, 2016

  • CSD
    Image of 3 new board members for CSD

    Announcement of Three New Board Members

    - by Jackson Busenbark

    CSD proudly announces three new board members, of diverse backgrounds and talents, who will serve on its Board of Directors effective July 1, 2016.  These new members, Marilyn Jean Smith, Mark Seeger and Rogelio Fernandez, Jr. join seven other board members whose role is to provide overall strategic guidance to the organization.

    Headshot of Marilyn Jean SmithMarilyn Jean Smith founded the Abused Deaf Women’s Advocacy Services (ADWAS) in Seattle and directed the organization from 1986-2011. He is considered the mother of the anti-violence movement in Deaf America, and received her B.A. and M.A. from Gallaudet University.

    Her work at ADWAS brought many awards, including one from President Clinton, Gallaudet University, the National Association of the Deaf, Deaf Women United and the Phi Kappa Zeta sorority. Other recognitions include the Ford Foundation’s Leadership for a Changing World award, The Sunshine Lady award, the National Network to End Domestic Violence award, Bank of America Hero award, the Deaf Hope Trailblazer award, among others. She received an honorary Doctor of Laws from Gallaudet University in 2004.

    Marilyn was Distinguished Alumnus Fellow at Gallaudet University in 2012 and is currently Principal of The Leading Edge, LLC, and hosts workshops on domestic violence, sexual assault, leadership, board development, fund development, grant writing, personal ethics, organizational development, nonprofit management, and is a motivational keynote speaker. She works throughout the United States and Canada.

     

    Headshot of Mark SeegerMark Seeger was born and raised in Austin, TX as the proud CODA son of two TSD educators, Julius and Ruth Seeger, who graduated from Gallaudet in 1949. Mark graduated from the University of Texas in 1984 and started his advocacy career in the field of deafness at the Texas Commission for the Deaf and Hard of Hearing. Mark was instrumental in the passage of state legislation in Texas, prior to the passage of the Americans with Disabilities Act (ADA) in 1990, that set the standard for 24/7 relay services nationwide.

    Mark continued his career at Sprint as an Account Manager supporting the relationship with the Public Utility Commission of Texas before advancing into marketing management. By 1996, he was responsible for maintaining contract relationships with over 36 state public utility commissions.

    In 2002, Mark joined the CSD team as a Government Affairs Officer working with the FCC to help shape the video relay service (VRS) regulations that established reimbursement rates and policies for early providers of the service. At CSD, Mark also managed human service programs, interpreter operations and video relay operations.

    In early 2012, Mark returned to Sprint to finish his relay career, primarily managing nationwide marketing for the captioned telephone service, known as CapTel.

    Mark retired from Sprint in late 2015 and is now an officer of SeeHarp, Inc., which allows him to do freelance ASL interpreting work in medical and court settings when he is in Austin, as well as the flexibility to travel extensively with his husband, Jeff Harper, who recently retired as an Electrical Engineer from IBM.

     

    Headshot of Rogelio Fernandez, Jr.Rogelio Fernandez, Jr. was born and raised in El Paso, TX and Cuidad Juarez, Mexico. After attending public schools, he enrolled at the Texas School for the Deaf (TSD) at 16. There, he learned about Deaf culture and ASL and received numerous outstanding achievement awards, such as Athlete and Scholar of the Year. He was also recognized as a member of Who’s Who in American Schools and Programs for the Deaf.

    Rogelio attended Gallaudet University in Washington, D.C., earning his B.S. in Computer Information Systems in 1999. At Gallaudet, he served as the president and vice president of the Hispanic Student Organization and as vice president of the Kappa Gamma fraternity.

    He received a Circle of Excellence award from CSD in 2003 during his tenure there, and currently serves as a Business Account Executive in Austin, Texas with ZVRS. He received Salesperson of the Year awards from ZVRS in 2007 and 2009 for his outstanding achievements in sales.

    Rogelio has served on numerous committees and boards. He has been a longtime activist involved in social justice with Latinx Deaf organizations. He is the president of Council de Manos and a board member of Texas Latino Council of the Deaf and Hard of Hearing, which he founded in 2004.

    Through his consulting company, Manos Communications, he and his wife have traveled extensively to Latin countries to work with the deaf communities there, as well as with the deaf Spanish-speaking population in the United States.

     

    More information about CSD’s board can be found at https://www.csd.org/about/board/.

  • CSD
    Chris Soukup in front of a computer in an office space

    An open letter to the Austin Deaf Community

    - by Christopher Soukup

    An open letter to the Austin Deaf Community:

    It has been nearly twenty years since CSD first began to operate services in Austin, Texas. We are proud of our legacy of providing premier community- based interpreting services and consumer-facing programs in Austin over
    the last two decades. One of the first video relay service (VRS) trials was conducted here in Austin at the turn of the millennium. CSD was the first company to launch nationwide video relay services in 2001, in part, because of the successes of the Austin-based trial program. Subsequently, CSD operated a video relay service call center here in Austin for many years until that part of CSD was spun-off and became a stand-alone company (now known as ZVRS) in 2007. ZVRS continues to operate both a VRS call center and a customer service call center in Austin today.

    More recently, CSD’s business presence in Austin underwent a significant transformation. In 2012, Austin was designated as a basecamp for CSD to begin working on new, important innovation and a platform for CSD to define a compelling new vision for our company’s future. Today, we have a large team of engineers based in Austin that are hard at work in developing technologies for the deaf and hard of hearing community. We also have a growing team of creative media professionals (designers, writers, filmmakers) based in this location. Lastly, we have a significant leadership presence here in Austin supporting the development of national and global programs (CSD Works, CSD Learns, #WhoWillAnswer) as well as key administrative functions of CSD (Finance, Legal, Talent & Culture, etc.) In total, CSD has more than 60 full time employees that are based in Austin today with many more partnering with CSD on a regular contract basis.

    Over the past year, we have begun an important initiative that we refer to as “virtualization” internally within CSD. We have employees across the country (and around the world) that are essential to achieving our company’s mission and they are all passionate contributors to our global deaf community. All of our employees are equally important to the achievement of our goals. Virtualizationis a way of operating that allows employees of #Team CSD to do their jobs effectively from any location—whether they are traveling, working in one ofour office locations, or connecting from home. We believe that this new way of thinking about work and work spaces is aligned with the future and the direction that our world is moving.

    As CSD broadens its virtualization efforts, we will be looking at opportunities to optimize our office space in all of our locations worldwide. We will be adding new offices in some locations while we reduce our footprint in others. This is a positive change for CSD and is reflective of the growth and diversity of our company. As a not for profit organization, we remain committed to pushing out our resources into the community—in the form of tangible action and new products, programs, and services that make our world a better place for everyone. Careful and responsible management of our resources is an absolute reflection of our integrity and our commitment to you.

    In the coming months, CSD will be making some changes to our office space(s) in Austin—but these changes are reflective of our virtualization initiative, our expanding global presence, and our zealous commitment to “more is possible.” We are proud to be in Austin and to be a part of the Austin community. We look forward to a continued presence here in the years to come. Thank you all for your enthusiastic support of CSD and for all that we aspire to do and be as an organization.

    Warmest Regards,

    Christopher Soukup
    Chief Executive Officer
    Communication Service for the Deaf (CSD)

    Download Letter in PDF